Dear valued customer, for international shipping please kindly check our international shipping policy.

FAQs

Order

Where is my order?

We will send you a reminder once order has been made, and you will receive your tracking number once the good dispatch. You may track your order via our tracking page or contact our sales representative.

Shipping

Would there be charges incurred if I missed the delivery?

Yes. There would be a S$30 reattempt delivery charge.

I wish to self collect, can the delivery charge be waived?

Yes. Upon Checkout, choose the self-collection option to have the delivery charges waived.

Cancellation

Can I cancel my order? 

Cancellation is on a case-by-case basis.

Account

How if I forgot my password?

If you can’t remember your password, click here and enter your email. We’ll send you a link to change your password.

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